Refund and Cancellation Policy

Effective Date: May 15, 2026

Thank you for choosing iAdMe, owned and operated by FORESTPOND TECHNOLOGIES LLP. Please read this Refund and Cancellation Policy carefully before making any wallet recharge, creator unlock, premium content purchase, or other payment on the iAdMe platform.

Wallet Recharges

Users may add money to their iAdMe wallet for platform-related activities such as premium content unlocks, creator engagement, or other eligible digital services made available within iAdMe.

Any promotional, bonus, reward, or free credit provided by iAdMe or FORESTPOND TECHNOLOGIES LLP is non-refundable and cannot be withdrawn unless expressly stated otherwise.

No Refunds for Consumed Digital Services

All successful purchases, creator unlocks, premium video unlocks, digital content access, and wallet-based service transactions are final once the service or content has been delivered, unlocked, viewed, consumed, or made available to the user.

Refunds will not be provided for change of mind, accidental unlocks, failure to use purchased access, dissatisfaction with creator content, or user-side device, network, or connectivity issues.

Eligible Refund Cases

A refund may be considered only in limited cases such as duplicate payment, failed recharge where the amount was debited but wallet credit was not received, incorrect transaction due to a verified technical error, or any issue confirmed by our payment service provider.

Cancellation Policy

Wallet recharges and digital unlock transactions are processed instantly or near-instantly. Once a transaction is successfully processed, it cannot be cancelled.

Refund Processing Timeline

If a refund is approved after verification, it may take 5–10 business days to reflect in the original payment method, depending on the bank, payment gateway, or payment service provider.

Withdrawals

Wallet withdrawal, creator payout, or revenue-sharing features may be introduced subject to platform rules, verification requirements, eligibility checks, and applicable law. Promotional, bonus, or reward credits are not eligible for withdrawal.

Contact Us

For refund, cancellation, wallet, or payment-related questions, please contact us:

FORESTPOND TECHNOLOGIES LLP
Product: iAdMe
Email: [email protected]
Phone: +91 63058 45521